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Noticeboard

Our surgery will be closed on Monday 26th August for the BANK HOLIDAY.  If you require urgent medical attention please call 111.  If you are in need of an emergency please call 999.

Our surgery will resume normal working hours on the 27th. 

Bank Holiday Pharmacies

Practice Management

Mrs Tracy Willocks (f)

Business Manager (Practice Manager) 

The Business Manager is involved in managing all aspects of the practice ensuring that the right systems are in place to provide a high quality level of patient care, human resources, finance etc. The Business Manager supports the Doctors and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Vacancy

Patient Services Manager

The Patient Services Manager has specific responsibility for our Patient Services Team along with service development which includes day to day service delivery, complaints handling, premises checks and overseeing all IT structures to support both clinicians and the wider practice teams.  He is supported in this role by a Team Leader. In addition this role also acts as the main practice link for the Patients' Group.  

Mrs Amanda Lloyd (f)

Operational Services Manager 

The Operational Services Manager has specific responsibility for the smooth running of the Practice Administration Team including Contracting and Information Governance.  She oversees processes and structure to support both Clinicians and the wider practice team.  She is support in this role by a Team Leader. 

Reception

Under the supervision of our experienced Patient Services Manager, our Care Navigation Team will be your first point of contact within the practice. As part of their role they will help you to use the services provided and signpost you to the most effective clinician and or service within the practice. Our Care Navigators are given additional training to help them undertake their duties and as such endeavour to do their best to provide an excellent service under difficult circumstances and great pressure. Please help them to help you. 

 
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