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Riverside Medical PracticeBarker StreetShrewsburyShropshire, SY1 1QJTel: 01743 367891
** To view our COVID restriction update, please click on the 'COVID-19' link under further information **
Our Nurse Led Clinics are run by Sister Hayley Hopkins.
These clinics are for patients who need to be seen that day for Minor illness, things such as Flu symptoms, sore throats, urine infections, ear ache, rashes. coughs.
Hayley has had extensive additional training to enable them to examine and diagnose minor illnesses and they can offer advice and treatment if necessary.
These appointments can be booked on the day.
Our nurses can help you with reviews for conditions as follows:
If you have any of the above conditions you should be attending for annual review in the month of your birthday. Please telephone the surgery to arrange an appointment.
The nurses can also offer appointments for helping diagnose conditions such as asthma or COPD involving spirometry (lung function tests).
Child Health Clinics are held by the health visitors. More information is available from the surgery or from your health visitor.
These are held at the practice at times to suit patients. All of the doctors are qualified to look after you during pregnancy and childbirth. Most antenatal care will be provided by the doctors or midwives. As far as possible your antenatal care will be provided by the same doctor. You should make a double appointment with your doctor as soon as you think you may be pregnant.
Family planning services are available throughout normal surgery hours. Initial appointments should be made with one of the partners, but subsequent pill checks etc may be carried out by one of the practice nurses, by appointment. We are able to offer a full range of contraceptive services, including IUCDs and implants, to our own patients and others who are not registered with this practice. We are a young person-friendly practice and we are involved with CHAT, providing contraceptive services for younger people.
Post-coital contraception ("morning after pill") is available from our practice nursing team or can be obtained from community pharmacies.
(To detect early treatable breast cancer and cervical changes which if neglected may become cancerous)
The frequency of cervical smears varies from individual to individual and national screening policy is subject to change in the light of research. Currently it is Women between the ages of 25 and 64 (England) / 21 and 60 (Scotland) / 20 – 64 (Wales) / 20 – 65 (NI), are offered cervical screening at intervals defined nationally. Currently, the screening intervals are:
Appointments are available both within normal surgery hours and also at evening or weekend appointments at one of our 'hub' locations as part of our extended hours provision.
Nationally, 3 yearly mammograms are advised between the age of 50 and 65 (although we would advise continuing beyond 65. You can arrange this by special request). Your doctor will automatically send you an appointment for these programmes which are largely carried out by nurses. Please check your arrangements if in doubt.
A limited range of minor surgery is performed under local anaesthetic by some of the doctors and is carried out by arrangement with your own doctor.
Susan Morgan, GP Alcohol Counsellor from Aquarius provides information, support and advice on low risk drinking. Please ask at the surgery for a referral or contact Susan direct - telephone her on 0300 456 4299 (mobile 07800 604396).
Free support, help and advice is available via Healthy Shropshire - www.healthyshropshire.co.uk - or telephone 0345 678 9025.
Advice and support is available within the practice for anyone involved in caring for a relative at home.
Please be aware that due to the current pandemic the walk-in service for phlebotomy is no longer available.
If you require a blood test, please contact the central booking office on 01743 492510 who will arrange an appointment for you to attend Elizabeth House.
If you have any further questions please contact the Patient Advice and Liaison Service at the Royal Shrewsbury Hospital on 01743 261000 or alternatively email PALS@sath.nhs.uk
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
When appropriate, we issue electronically generated Fit Notes.
We have been notified by the Health and Social Care Information Centre (HSCIC) that, with effect from February 2016, they will be extracting data on fit note usage. This data will be made available to the Department for Work and Pensions (DWP) so that the Fit for Work service can be evaluated and for policies to be developed as necessary.
The data being collected will be fully anonymised and will include:
At no stage will patient identifiable information be extracted.
For further information go to: https://www.gov.uk/government/publications/fit-notes-plans-for-collecting-anonymous-data-in-england/patient-information-on-plans-for-collecting-anonymous-fit-note-data
Whilst the NHS is available to everyone, including the Armed Forces community, these services offer ex-forces care and treatment for a range of mental and physical health conditions. They are also provided by military and civilian experts to help ensure that you get the very best care from people who understand your health needs and Armed Forces’ experiences. As part of this dedicated care and support, these services work closely with a range of organisations and charities, including military charities, to support your wider health and wellbeing needs.
Veterans’ Mental Health Transition, Intervention and Liaison Service (TILS)
The TILS is for both serving personnel approaching discharge from the military and ex-forces with mental health difficulties. The service provides a range of treatments, from recognising the early signs of mental health problems and providing access to early support, to therapeutic treatment for complex mental health difficulties and psychological trauma. Help may also be provided with housing, employment, alcohol misuse, and social support.
Veterans’ Mental Health Complex Treatment Service (CTS)
The CTS is for ex-forces who have military-related complex mental health difficulties that have not improved with previous treatment. The service provides intensive care and treatment that may include (but is not limited to) support for drug and alcohol misuse, physical health, employment, housing, relationships, and finances, as well as occupational and trauma-focused therapies.
To access these services, you need to contact the TILS. You can do this yourself, or ask your GP or a military charity to refer you:
• Midlands or East of England, call 0300 323 0137 or email firstname.lastname@example.org
Veterans Trauma Network
The Veterans Trauma Network (VTN) provides care and treatment to those with a service-related physical health condition. Available in specialist health centres across England, the VTN works closely with Defence Medical Services, the TILS, and CTS, as well as military charities to provide a complete package of care. Your GP can refer you by emailing England. email@example.com.
Supporting you and your family to live a healthy life
We know that families can be affected when their loved ones are unwell, so the TILS, CTS and VTN will offer to assess their health and wellbeing needs and where appropriate help them to access local services for care and treatment. With your permission and where appropriate, they will also have the opportunity to be involved in developing your care plan.
Personalised care for veterans
If you have a complex and life-long health condition, you may be eligible for the veterans' personalised care program. This is about making sure you have more choice and control over how your care is planned and delivered. It is based on what matters to you, meaning that you can choose how best to live your life and get the right support to make this happen. This is set out in a personalised care plan which is developed with you and a range of organisations, including health and social care and military charities. As part of this, you may get a personal budget to pay for some of the care and support you need. You should also get more support in the community and be able to access a range of help, such as emotional and practical support from people who have similar health conditions or disabilities. To find out more, contact your local clinical commissioning group (CCG) or council. Details of your local CCG can be found on the NHS website at www.nhs.uk.
Making sure you get the best care and support
The NHS has launched veteran-aware and veteran-friendly accreditation schemes for GP practices and other NHS services.
• demonstrate their commitment to the Armed Forces Covenant
• have designated veterans lead
• train staff in the health needs of ex-forces
• work with a range of organisations, including the NHS veterans services and military charities
• proactively identify ex-forces to ensure the right care and treatment is provided
Please click the link For further information on Veterans Services
If you or your family feel that you would benefit from additional support or would like assistance in signposting please speak to our Community & Care Co-ordinator Lesley Randles - or alternatively please email us at firstname.lastname@example.org
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