As a practice we are aware of the communication from NHSE and media this morning regarding the opening up of GP receptions and appointments as of Monday 17th May. As a practice we are reviewing how we can maximise patient access, whilst maintaining safety for patients and staff safely as guidance changes.


At Riverside Medical Practice we have continued to work and support patients throughout the whole of the pandemic and have responded to more calls from patients throughout the whole of the pandemic and responding to unprecedented levels of demand. In the period March and April 2021 alone we have dealt with more calls than in any other period on record, and as a practice will continue to meet the needs of our patients as best we can, whilst continuing to support the COVID Vaccination program.


In the short term we will continue to limit access to the premises, and offer a triage first service in order to ensure patients are treated in the most appropriate way and will continue to offer remote consultations and appropriate face to face appointments until a safety review is completed.

We can confirm that face to face appointments HAVE continued throughout the whole of the pandemic, however we reinforce that this is following a triage first service in order to maintain the best interests of both patients and staff.

New Patient Registration

Any person living within the practice area wishing to register with the Practice should contact Reception. New patients will be asked to complete several forms, including one regarding their medical history. Proof of identity and address will also be requested. All new patients will be invited for a New Patient Medical with a member of the Nursing Team. Anyone who received medication on a repeat basis from their previous GP must make an appointment to see a GP here before this can be issued; please note that sufficient time to allow the transfer of medical records to the Practice will need to be given before the appointment can be offered.

When you register with the practice, your name is not recorded as being a patient of any specific doctor. You do, however, have the right to express a preference to receive services from a particular clinician or class of clinician either generally or in relation to any particular condition. Should you express such a preference, the practice will endeavour to comply, though this may not always be possible.

Please advise us immediately should any of your personal details change.

Practice Area

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

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