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Riverside Medical Practice will be closed between 12 noon and 2pm on Tuesday 21st January for internal staff training.  If you require urgent medical assistance during this time please call 07511 044891. Please note that this number is only operational on this day, during these times. 

Outside of normal working hours please call NHS 111 for assistance or select the link for information of where to get help when we are closed. Where to get help?

When We Are Closed

Nights and Weekends - From Tuesday 17th July 2018, patients across Shropshire who need urgent out of hours medical help or advice will need to call 111.

The NHS 111 service will replace the current out of hours GP telephone access service provided by Shropdoc in line with national policy. The purpose of this change is to provide a consistent integrated approach to urgent care out of hours.  If any patient needs to be seen by a clinician urgently before the practice re-opens they will continue to be seen by a local GP or other appropriate clinician. 

Depending on the situation the NHS 111 team can connect you to generalist and specialist nurses, GP or even a pharmacist and can arrange face to face appointments should these be needed. 

Please see attached our FAQ's sheet regarding the new NHS 111 out of hours service for further information: FAQ's NHS 111 

Out of Hours

Patients requiring stitches or with suspected broken bones are advised to go directly to the Accident and Emergency Department at the Royal Shrewsbury Hospital.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website