Patients on regular medication do not always need to see the doctor for a repeat of their medicines. You will be issued with a computer slip attached to your prescription. This should be returned to the surgery when you need further medication, after ticking the items you require.

Sometimes you may be asked to come in and see the doctor before your medication is issued, or have a blood test. Please ensure, therefore, that you order in good time (a week in advance should be sufficient).

If you suffer from a chronic disease your medication should be reviewed annually. You can book a review with the nurse in the month of your birthday.

Repeat prescriptions can be ordered in the following ways:

Please do not order your medications more than 7 days ahead of needing them; it is important that we order prescriptions as normal and wish to reassure patients that there is no need to stockpile medications.  If you have less that 3 days' supply please telephone the surgery on our main number. 

In Surgery - tick the boxes for medication required on the right hand side of your last prescription, or complete the prescription request form, and place in prescription box at reception. 

By Post - please allow extra time for the request to reach the surgery and enclose a stamped addressed envelope if you want the prescription posted to you.

Online - via Patient Access (follow our online service link above).

By Email - to riverside.prescriptions@nhs.net  giving your full name, date of birth and the items you require.

By Phone via the Prescription Ordering Service -  The prescription ordering service or POD.

This service allows patients to call and order your prescription directly. To do this simply call on 0333 358 3509 between 9am - 5pm Monday to Friday (excluding bank holidays) for assistance. This call will be charged at local call rate. Or alternatively you can email your request to shropshire.pod@nhs.net 

The Surgery has a duty of care to safely monitor patients medication, this includes High Risk Drugs 

For more information click here

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

https://www.nhs.uk/nhs-services/help-with-health-costs/ 

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.