All requests to see or speak to a GP, Advanced Care Practitioner or our Mental Health Nurse Practitioner are to be made by completing the online triage form below (click on submit a new request). Any patient's who do not have access to the internet or are unable to complete the form themselves can continue to contact reception who will complete the form on their behalf. 

The online triage form is available Monday-Friday 8.00am-4.00pm. It is a simple form so please do try to complete this yourself if you are able to and please try to give as much information as possible.

All requests are reviewed by a member of the team when received. If your request is urgent, this will be flagged and sent to the clinicians for review that day. The Clinician may decide the request is less urgent based on their clinical guidance and you will be contacted accordingly. If your request is routine, this will be triaged by a clinician within 2 working days.

Please note that medication should be ordered as normal and not via Accurx Triage.

Please do not submit a query out of hours that is for a medical problem by selecting 'admin query' as these will not be picked up.